PromptVault for iOS

 **Support for PromptVault**

Need help with PromptVault?  

Contact support at: **3pigproductions@gmail.com**

To help us troubleshoot quickly, include:

- Device model (example: iPhone 15 Pro, iPad Pro M4)

- iOS/iPadOS version

- PromptVault app version/build

- A short description of the issue

- Screenshots, if available

Typical response time: **1–2 business days**

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**Common Help Topics**

**1) iCloud sync is not updating**

- Confirm iCloud is enabled for PromptVault on each device

- Confirm all devices use the same Apple ID

- Open PromptVault on both devices and allow a few minutes for sync

- Check network connection on both devices

**2) Backup and restore**

- Export: Settings → Data Management → **Export Backup (CSV)**

- Import: Settings → Data Management → **Import Backup (CSV)**

- Choose **Merge** to add new prompts or **Replace** to overwrite library

**3) Images not appearing**

- Ensure image prompts have an attached image

- Keep image optimization enabled for better sync reliability

- Try reopening the app after import/sync

**4) App feedback**

Feature requests and feedback are welcome by email.

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Developer: **3PigProductions**  

Support email: **3pigproductions@gmail.com**